If you are thinking about adding a hot tub to your backyard but want to skip the traditional dealer experience, the Comfort Hot Tub Spa is a straightforward alternative.
Designed to seat 5 to 6 people, this spacious hot tub promises a blend of relaxation, social enjoyment, and wellness benefits through its thoughtful features like 51 powerful jets, soothing water fountains, and ambient LED lighting.
This review walks through delivery and setup, jet performance, seating comfort, running costs, and maintenance requirements so you can decide if this spa is the right fit for your home.
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Key Features
The Comfort Hot Tub Spa comes with features that directly affect comfort, hydrotherapy, and how easy it is to use and maintain.
- 51 Stainless Steel Jets: The high jet count provides coverage across different seating positions. Jets deliver hydro massage to target back, shoulder, and leg muscles. Stainless steel construction resists corrosion better than plastic alternatives.
- 5 Seats Plus 1 Lounge: The layout offers variety with standard bucket seats and one full lounger position. Total dimensions are 83 inches wide by 83 inches long by 35 inches high, which fits most patios or decks without overwhelming the space.
- Balboa Heating System: This is a recognizable name in spa equipment. The Balboa system handles heating and maintains temperature reliably across seasons. It runs on 220V power, which heats water faster than 110V plug and play models.
- Built In Ozonator: The 24/7 ozone purification system works in the background to reduce bacteria and cut down on chemical needs. This means less chlorine or bromine compared to spas without ozone treatment.
- LED Lighting And Waterfall Feature: Color changing LED lights add ambiance for evening soaks. The waterfall feature provides visual and sound elements that enhance the relaxation experience beyond just warm water.
- Standard Heavy Duty Flip Cover: The marine grade vinyl cover with heavy duty insulation helps maintain temperature and keeps debris out. This is a proper flip style cover rather than the roll up style that some entry level spas include.
- Headrests: Thoughtfully placed headrests for comfortable extended relaxation sessions, allowing you to fully unwind without strain.
Comfort Hot Tub 5-6 Person Spa: Jet Performance And Hydrotherapy

With 51 jets spread across the seats, you get consistent coverage no matter where you sit. Owners report that the jets feel genuinely strong, with a massage you can actually notice, not just light water movement.
The stainless steel construction holds up better over time compared to plastic jets, which can crack or discolor after a few seasons of use. The jets are positioned to target back muscles, shoulders, calves, and feet depending on where you sit.
For people using the spa for muscle recovery after workouts or to manage chronic tension, the jet placement and adjustability work well. You can dial down the pressure if you want gentle circulation or increase it for deeper tissue work.
This is where having 51 jets spread across multiple seats helps, since different users can set their zones to different intensities.
The lounger position gets mixed feedback in general spa discussions. Some people love having a full body recline option. Others find they float up out of the seat and the lounger ends up wasted space when groups use the spa.
This is not unique to the Comfort model but applies to most spas with loungers. If you primarily use the spa solo or with one other person, the lounger is nice. For regular group use, the 5 bucket seats will get more usage.
The waterfall feature adds to the experience but is mostly aesthetic. It creates pleasant sound and visual interest rather than contributing to the massage effect.
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Comfort Hot Tub Spa: Seating Comfort And Real Capacity

The official capacity is 5 to 6 people, but real comfort depends on how much personal space everyone wants and the mix of body sizes. Four adults fit with room to relax. Five works if you do not mind sitting closer. Six can feel snug, with some shoulder contact and footwell overlap.
The depth is 35 inches, which provides adequate water coverage for most adults. Taller users sometimes wish for deeper seating, but this dimension is standard for this size spa. If you are over 6 feet tall, you might find your shoulders above the waterline in some seating positions unless you slouch down.
The bucket seats offer better defined personal space than benches, which helps when multiple people use the spa together. Each person has their own jet zone rather than sharing a long bench where positioning can feel awkward.
The gray acrylic shell and gray cabinet exterior present a clean, neutral look that fits most backyards without clashing with existing landscaping or deck finishes. The design is straightforward rather than trying to make bold style statements.
Comfort Hot Tub Spa: Running Costs And Energy Efficiency
Electricity is your main ongoing cost with any 220V spa. The Balboa heating system and ozonator run continuously to maintain temperature and water quality. In moderate climates, expect monthly electricity costs in the range of $40 to $70. In colder climates during winter, costs can climb to $80 to $120 per month.
The insulation and cover quality play a big role here. The standard flip cover provides better insulation than the thin roll up covers some budget spas include. Keeping the cover on when the spa is not in use makes a significant difference in how much energy the heater burns to maintain temperature.
Your actual costs depend on several factors: your local electricity rates, how often you remove the cover, your target temperature setting, and your climate. Setting the temperature to 100°F instead of 104°F can reduce heating costs without drastically changing the soaking experience for most people.
Chemical costs add another $20 to $40 per month. The ozonator reduces the amount of chlorine or bromine you need compared to spas without ozone systems, but you still need to maintain proper sanitizer levels, shock the water regularly, and balance pH and alkalinity.
Water itself costs very little. Draining and refilling the spa every 3 to 4 months uses about 400 gallons.
Filter cartridges need replacement once or twice per year depending on use and water quality. Replacement filters typically run $30 to $50 each.
Maintenance And Water Care For This Spa
The ozonator helps, but water care still requires weekly attention. You need to test the water at least once per week using test strips or a liquid test kit (both available on Amazon). You then adjust chlorine or bromine levels, check pH, and add balancing chemicals as needed.
Every month or two, you should remove and rinse the filter cartridge. This takes about 10 minutes. Some owners keep a spare cartridge on hand so they can swap in a clean one while the dirty one soaks in filter cleaner solution overnight.
Every 3 to 4 months, drain the spa completely, wipe down the shell, and refill with fresh water. This resets your water chemistry and prevents the buildup of total dissolved solids that make it harder to keep water clear. Draining takes a couple hours, cleaning takes 30 minutes, and refilling plus reheat takes most of a day.
The ozonator runs automatically, and you do not need to think about it unless it stops working. These units typically last several years before needing replacement.
Water chemistry is the learning curve for most first time spa owners. Expect the first few months to involve some trial and error as you figure out how much sanitizer your particular situation needs based on bather load, temperature, and water chemistry. Once you dial it in, weekly maintenance becomes routine.
Setup And Delivery For the Comfort Hot Tub
Getting a 793 lb spa from your curb to its final location requires planning.
The Comfort Hot Tub arrives in a wooden crate, and freight delivery typically means curbside only. Several owners mention needing 4 to 8 people to move it from the delivery point to the installation pad.
One smart approach that owners report is having the delivery placed directly onto a flatbed trailer so you can position it precisely. The spa ships on its side in the crate, so you need to carefully tip it upright once opened. This is where having extra hands really helps.
Before delivery day, you need a level concrete pad or a deck rated for the weight. The spa holds approximately 400 gallons of water, which adds another 3,300 pounds to the empty weight. Your pad needs to handle over 4,000 pounds total.
The electrical work requires a dedicated 220V line with a 50 amp GFCI breaker. This is not a plug and play situation. Most owners hire a licensed electrician for this part, which typically runs several hundred dollars depending on how far your breaker panel sits from the spa location.
The wiring instructions in the manual mention both 30 amp and 50 amp breakers in different sections, which can cause confusion, but the 50 amp specification is correct.
Once in place and wired, filling and initial startup take about 6 to 8 hours to reach full temperature from cold. This is typical for a 220V spa this size.
Who is the Comfort Hot Tub Best Suited For?
- Good fit for families or couples who entertain regularly: The 5 to 6 person capacity works well when you want to host small gatherings or give your household options for who can use it at once.
- Best for homeowners with established outdoor spaces: This spa weighs 793 pounds empty and requires a reinforced concrete pad or deck plus 220V electrical service, so it suits people who own their home and can handle the installation requirements.
- Works well for wellness focused users: If you want a spa primarily for muscle recovery, stress relief, or chronic tension, the 51 jet count and adjustable massage options support therapeutic use beyond casual soaking.
- Useful for buyers avoiding dealer showrooms: Purchasing through Amazon eliminates the traditional dealer experience, which appeals to anyone frustrated by showroom pressure or financing markups.
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Who is the Comfort Hot Tub Less Suited For?
- Not ideal for renters or frequent movers: The weight, electrical requirements, and permanent installation nature mean this is a commitment to your current property rather than something you can take with you easily.
- Not suited to DIY installation for most buyers: You need professional help for the 220V electrical hookup and potentially for positioning the spa on your prepared pad, which adds to your total setup cost beyond the spa itself.
- Not the simplest option for first time spa owners: While the ozonator helps with water care, you still need to test water chemistry weekly, balance chemicals, and drain quarterly. If you want the absolute easiest maintenance possible, inflatable models require less attention.
- Not for very large groups: May feel cramped for 6 adults if everyone wants plenty of space.
Final Thoughts
The Comfort Hot Tub Spa is a great pick if you want a simple buying experience without the showroom runaround. You get a 51 jet setup that can actually work on tight shoulders and a sore lower back, plus a Balboa heating system that is known for holding a steady temperature when the weather changes.
Plan on being a bit involved at the start. You will need a good spot for it, clear access for delivery, and electrical work if required. After that, it is mostly about keeping up with basic water checks so it stays clear, comfortable, and ready whenever you are.
If you are the kind of household that will use it a few times a week, it quickly becomes the thing you look forward to at the end of the day. A quiet soak after work, a post workout reset, or an easy way to spend time together without screens. If that sounds like your routine, this spa is an easy yes.

